Returns, cancellations and warranty
Contact our team before returning an item or requesting a cancellation. Include your order or invoice number, product model and a description of the issue.
Before you contact us
- Keep your invoice, packaging, parts and accessories.
- For a damaged or faulty item, describe the fault and retain photographs where available.
- Cancellation charges, return eligibility and warranty handling depend on the circumstances and the applicable product terms.
Warranty terms vary by manufacturer and product. Check the warranty shown on the product page.
Cancellation and sale terms · Warranty and service terms
Ask about an order or warrantyFor the complete conditions, read our Terms and conditions.